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Evidence Guide: TLIL1001 - Complete workplace orientation/induction procedures

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIL1001 - Complete workplace orientation/induction procedures

What evidence can you provide to prove your understanding of each of the following citeria?

Identify and act on major workplace areas in terms of functions, organisational structures and occupations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace layout, flow of materials and goods, and work activities conducted in each work area are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace organisational structure and the relationship of each occupation and classification grouping to this structure are outlined

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Types of workplace facilities, their purpose and potential risk factors are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Equipment and technology used in the workplace are outlined in terms of function and physical characteristics

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Individual responsibilities under industrial agreements are identified and acted on in the conduct of assigned duties

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Key internal and external customers and the workplace areas that serve them are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace hazards are identified and related hazard minimisation procedures are followed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant personal protective equipment (PPE) is identified and correctly used in accordance with regulations and workplace requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace emergency procedures are identified and followed in real and simulated emergency situations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise and accept responsibility for own workload

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Priorities and deadlines are established in consultation with others (as appropriate) and recorded

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work is completed to the standard expected in the workplace and in accordance with any guidelines, directions or instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Variations and difficulties affecting work requirements are identified through regular reviews and action is taken to report these issues to supervisory staff

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Additional support to improve work is communicated clearly to appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply ethical practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace procedures, regulations and legislation appropriate to the position are identified and followed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Commitments and undertakings to clients, colleagues and supervisors are met

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Required confidentiality is maintained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate codes of acceptable and ethical work practices are applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace security policies are identified, including their relationship to personal job role

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Receive and act constructively on personal feedback

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Suggestions on ways to improve work are sought regularly from appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Feedback is acted upon as required to improve work performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Participate in identifying and meeting own learning needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace operations and equipment, and focus of the activity are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organisational structure, career paths and training opportunities appropriate to the enterprise are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Steps are taken, in consultation with appropriate personnel, to identify own learning needs by assessing and planning future work requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan and organise a personal daily routine

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Daily routine is planned to take into account rosters, industrial agreements and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarification of task requirements is sought as appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Achievable time and other performance measures are agreed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tasks are completed and variations to plan are identified and reported

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify and act on major workplace areas in terms of functions, organisational structures and occupations

1.1

Workplace layout, flow of materials and goods, and work activities conducted in each work area are identified

1.2

Workplace organisational structure and the relationship of each occupation and classification grouping to this structure are outlined

1.3

Types of workplace facilities, their purpose and potential risk factors are identified

1.4

Equipment and technology used in the workplace are outlined in terms of function and physical characteristics

1.5

Individual responsibilities under industrial agreements are identified and acted on in the conduct of assigned duties

1.6

Key internal and external customers and the workplace areas that serve them are identified

1.7

Workplace hazards are identified and related hazard minimisation procedures are followed

1.8

Relevant personal protective equipment (PPE) is identified and correctly used in accordance with regulations and workplace requirements

1.9

Workplace emergency procedures are identified and followed in real and simulated emergency situations

2

Organise and accept responsibility for own workload

2.1

Priorities and deadlines are established in consultation with others (as appropriate) and recorded

2.2

Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected

2.3

Work is completed to the standard expected in the workplace and in accordance with any guidelines, directions or instructions

2.4

Variations and difficulties affecting work requirements are identified through regular reviews and action is taken to report these issues to supervisory staff

2.5

Additional support to improve work is communicated clearly to appropriate personnel

3

Apply ethical practices

3.1

Workplace procedures, regulations and legislation appropriate to the position are identified and followed

3.2

Commitments and undertakings to clients, colleagues and supervisors are met

3.3

Required confidentiality is maintained

3.4

Appropriate codes of acceptable and ethical work practices are applied

3.5

Workplace security policies are identified, including their relationship to personal job role

4

Receive and act constructively on personal feedback

4.1

Suggestions on ways to improve work are sought regularly from appropriate personnel

4.2

Feedback is acted upon as required to improve work performance

5

Participate in identifying and meeting own learning needs

5.1

Workplace operations and equipment, and focus of the activity are identified

5.2

Organisational structure, career paths and training opportunities appropriate to the enterprise are identified

5.3

Steps are taken, in consultation with appropriate personnel, to identify own learning needs by assessing and planning future work requirements

5.4

Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others

6

Plan and organise a personal daily routine

6.1

Daily routine is planned to take into account rosters, industrial agreements and workplace procedures

6.2

Clarification of task requirements is sought as appropriate

6.3

Achievable time and other performance measures are agreed

6.4

Tasks are completed and variations to plan are identified and reported

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify and act on major workplace areas in terms of functions, organisational structures and occupations

1.1

Workplace layout, flow of materials and goods, and work activities conducted in each work area are identified

1.2

Workplace organisational structure and the relationship of each occupation and classification grouping to this structure are outlined

1.3

Types of workplace facilities, their purpose and potential risk factors are identified

1.4

Equipment and technology used in the workplace are outlined in terms of function and physical characteristics

1.5

Individual responsibilities under industrial agreements are identified and acted on in the conduct of assigned duties

1.6

Key internal and external customers and the workplace areas that serve them are identified

1.7

Workplace hazards are identified and related hazard minimisation procedures are followed

1.8

Relevant personal protective equipment (PPE) is identified and correctly used in accordance with regulations and workplace requirements

1.9

Workplace emergency procedures are identified and followed in real and simulated emergency situations

2

Organise and accept responsibility for own workload

2.1

Priorities and deadlines are established in consultation with others (as appropriate) and recorded

2.2

Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected

2.3

Work is completed to the standard expected in the workplace and in accordance with any guidelines, directions or instructions

2.4

Variations and difficulties affecting work requirements are identified through regular reviews and action is taken to report these issues to supervisory staff

2.5

Additional support to improve work is communicated clearly to appropriate personnel

3

Apply ethical practices

3.1

Workplace procedures, regulations and legislation appropriate to the position are identified and followed

3.2

Commitments and undertakings to clients, colleagues and supervisors are met

3.3

Required confidentiality is maintained

3.4

Appropriate codes of acceptable and ethical work practices are applied

3.5

Workplace security policies are identified, including their relationship to personal job role

4

Receive and act constructively on personal feedback

4.1

Suggestions on ways to improve work are sought regularly from appropriate personnel

4.2

Feedback is acted upon as required to improve work performance

5

Participate in identifying and meeting own learning needs

5.1

Workplace operations and equipment, and focus of the activity are identified

5.2

Organisational structure, career paths and training opportunities appropriate to the enterprise are identified

5.3

Steps are taken, in consultation with appropriate personnel, to identify own learning needs by assessing and planning future work requirements

5.4

Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others

6

Plan and organise a personal daily routine

6.1

Daily routine is planned to take into account rosters, industrial agreements and workplace procedures

6.2

Clarification of task requirements is sought as appropriate

6.3

Achievable time and other performance measures are agreed

6.4

Tasks are completed and variations to plan are identified and reported

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate hazards that may exist during work activities

applying relevant legislation and workplace procedures

communicating effectively with others when completing workplace orientation and induction procedures

completing documentation related to work activities

demonstrating an understanding of the immediate management structure relating to the job role

demonstrating an understanding of workplace structure and how it applies to the job role

identifying and correctly using equipment, processes and procedures

identifying workplace products and services and their features

interpreting and following operational instructions and prioritising work

modifying activities depending on operational contingencies, risk situations and environments

monitoring work activities in terms of planned schedule

reading and interpreting instructions, procedures, information and signs relevant to work activities

selecting and using required personal protective equipment conforming to industry, and work health and safety (WHS)/occupational health and safety (OHS) standards

working collaboratively with others when completing workplace orientation and induction procedures

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

basic workplace documentation and record keeping procedures and requirements

conditions of service including: employer and employee obligations under awards, employment contracts, WHS/OHS and other regulations in relation to engagement, working times and conditions, and dismissal and discipline arrangements

customer service standards and procedures

emergency procedures

personal protective equipment and instructions for its use

site or workplace layout

workplace hazards and related hazard minimisation procedures

workplace procedures, standards and duty of care requirements including WHS/OHS and environmental protection responsibilities

workplace structures and the roles and responsibilities of team/group members.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.